Frequently Asked Questions

Start a new project and have a couple of questions? 

We aim to be as transparent as possible. Please see our Frequently Asked Questions on our Website Development Service.

How much does a website cost?

All our websites are individually quoted and are fixed fee. We send a price to you in the proposal stage. 

What kind of businesses do you work with?

We work with all kinds of businesses from ski companies to vets. We love the challenge of working with different types of clients making every project different. We love that!

How long does it take for a website to be built?

All web projects are different. Some are more complex than others. When we come back to you with our proposal we will explain the rough build time. Not to blow our own trumpet but we are fast compared to other agencies. 

Do I have to have web hosting with WhitoMedia if I am a client?

It is completely up to you. Once the project is complete we can host your site or you can assign it to your own hosting provider. The ball is in your park.

Will I own the finished product?

Yes. Once contracts are signed and passed over to your business. Your business owns the website. Whoop whoop.

Can I edit my website once complete?

Yes, if you want to add blog posts or add a new product you can do this yourself.

What if my website breaks?

If your website breaks we will evaluate the problem and work out a quote depending on the situation. The reason why we charge for this is we don’t tie our clients into large monthly contracts for doing very little work.

What if I don’t like the website?

Once your project has been confirmed we will start by producing mock-ups of your site. By doing this we start as we intend to go on.  

You will also have a direct response from us during the build process if you want this. 

You are in the know every step of the way and as we are fixed fee you will find no unexpected costs.

Factors determine the cost to build a website?

As we quote individually per web project we take into account a lot of factors. Here are a few which we consider: Ecommerce Build, CRM integration, Page Build Amount and also a few others.

Will my website be Search-Engine friendly?

All our websites are produced with the search engines in mind, and all designs to comply with the requirements of search engines. With speed and onsite SEO being the top ones. also a few others. 

Why shouldn't I simply build my website with a cheap site builder such as Wix, SquareSpace, GoDaddy or Shopify?

Creating your website on a platform like Wix or SquareSpace is very cost-effective. Those are perfectly fine choices if you want to keep costs down and your platform is not too complicated.

Nonetheless, by using a platform like Wix or SquareSpace, you will be constrained on the degree of the configuration of your site — whether esthetically or functionally.

Let’s say you wanted to have online bookings from your website, for example, or let’s say you see a cool item on another website you would like to use on your website … You would be constrained/discouraged from doing what you want to do on these platforms.

Are there any hidden costs when producing the site?

From the start we offer a fixed fee service so when you sign the contracts we deliver! This helps clients budget better and makes us stay on track.

Why is a good website important?

It’s the first thing a customer/client will see of your business. First impressions count. Yes a website can look good but it needs to convert and enhance your business. That’s what sets us apart from most.

How do I update my website?

We can update your site or you can do it yourself. If you require us to perform updates and fixes we will produce a fixed fee quote. By this way we dont tie our clients into long contracts.

Will we need a meeting to discuss creating the website?

We love meeting as we can express our passion for helping your business become awesome! We conduct all our meetings via zoom or telephone. This helps us speed up the building project and also allows us to meet government guidelines regarding well you know what.

Do you offer any other services?

Yes, but only clients of Whitomedia have access to them. We do this as we have a big focus on producing amazing websites and then if our clients want to build out their digital marketing requirements we are more than happy to help. 

Got any more questions? Give us a buzz.